Hotel Colonial – Carelli Tours

Sean Byrne

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These guys are amazing. There is nothing they will not do for you. We felt very safe and knowledgable in their hands. We went up a volcano and tobogganed down and we’re encouraged the whole way through. Special mention to Joel who looked after us for most of our holiday. Alejandro, who made us hurl ourselves down the volcano and took us on an amazing boat safari. Drivers, Lester, Francisco and Hosay. All great guys and I hugely recommend them.

Nick Foster

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Driver. We had 2 drivers on our trip, Byron for the majority of the time & Jose for our 3 night stay on Ometepe. Both were excellent in all the categories you list - Cleanliness & Appearance, Air Conditioning, Sound System, Punctuality,Courtesy & Attitude of the driver, Driver’s appearance & Driving. Tourist Guide. We had 4 guides, Gerald, Hector, Orlando & Alejandro. Gerald was more than excellent. He was so helpful with any problems we had & we felt we could contact him if we were worried about anything. He was excellent in all the categories you list - language, Knowledge & information provided, Courtesy & Flexibility, Personal Appearance & Attitude. Hector was a very enthusiastic & young guide. Language was good & knowledge & information provided, courtesy & flexibility, personal appearance & attitude we’re excellent. Orlando & Alejandro were both excellent on everything you list. We found all our lodgings excellent. The only one we weren’t pleased with was Hotel Los Robles in Managua. Loud music was played all night until 6am in the morning. The best part of the trip was Solentiname & Big Corn. We think it would have been beneficial to have an extra day on Ometepe. We would definitely recommend Careli Tours to other people because of the care and detailed attention they gave us throughout our trip in Nicaragua

Lynne C

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As part of a recent family trip to Central America, we spent 5 nights in Nicaragua, where we had the most amazing time. Everything went so smoothly with Careli Tours from being picked up at the airport, brought out on excursions, to being dropped off at the border to Costa Rica. Julio was an exceptional guide, and his kindness and knowledge made us fall in love with the place! And Orlando made our time in El Castillo great fun with our jungle trek and evening boat trip. There was a problem at one point with one of our transfer vehicles breaking down, and it got sorted so quickly with two taxis coming for us instead. Highly recommend this company.

Jane Pattle

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Just had a week in Nicaragua organised by Careli Tours. Guide Alejandro & driver Lester in Leon were great. Interesting intro to the history and culture of Leon. Guide Max & driver Lionel in Granada also great, very interesting. Fun and varied trip. We felt totally cared for and all ran seamlessly. Finished staying at Luna Del Rio in El Castillo, where Celia looked after us like family. Would definitely recommend.

English Imposter

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Our family of 5 took a day trip into Nicaragua from Costa Rica. Communication and preparation with Jessica, in the office, was very prompt and clear. We were well informed. Our tour with Max and James was everything we hoped for. We squeezed a lot into the day and it was all worth it! Highly recommend Careli because they customized the tour to suit our needs and it was affordable. Thank you!

lara thompson

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What an amazing experience in Nicaragua! From the moment that I landed I was cared for wonderfully! From the choice of hotels, excursions, and meals; everything was 5star. Juan Carlos, Danny, Alejandro were great guides. Jaime and Nestor handled the roads (or lack thereof) with masterful skill. Jennifer made sure that everything (well except for the ride back to the airport) went smoothly. It was the first time in my many years of traveling that the operator wanted to speak DIRECTLY to me, to make sure everything was ok. Usually, they only speak to their team members. WOW!! This was a great team and I am very happy to give them a great review! Muchas Gracias!

Ivania Auxiliadora M...

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Exelente para conoser y explorar.

Andy Pontin

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This is an excellent travel agency. Everything that they booked for us, all the transfers, all the tours and all the recommendations were excellent. Carlo is an exceptionally well run company. They are professional, trustworthy and hard working. Our guide for our eight days in Nicaragua was William, possibly the best, kindest and most knowledgeable guide in the whole of Central America. Thank you Carelli for an amazing trip. We will certainly use you again.

Manuel Raudez

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Bien amables y acomodadores. Excelente servicio

jeiner cortez

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Porque brinda un exelente servicio

Walter Espinoza / Re...

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Es muy buen lugar. El personal es amable y siempre está presto a colaborar. Me gusta trabajar para Carely Tours en los cruceros, siempre es una experiencia distinta de la cual uno aprende más.

Silvio Jose Reyes Me...

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Exelente atención gente fina calidad de servicio y buena ubicación